Vorboss launches Simply Connected to simplify connectivity, IT and cybersecurity management for London businesses

When was the last time you noticed your business internet's ability?

For most companies, a stable 1Gbps connection feels like more than enough. It handles cloud tools, video calls, and daily operations with ease.

But business doesn’t stand still. New software, higher data volumes, and AI-driven workflows are pushing connectivity demands further every year. That’s why at Vorboss, we built our network differently - giving every customer a dedicated 10Gbps connection as standard. You might not need it all today, but your future business will.

1Gbps meets today’s needs. 10Gbps powers what’s next.

1Gbps is the standard business internet in London, which is like buying an old sedan to win an F1 race. While it satisfies the most basic functions, it’s unsuited to modern demands, slow to accelerate, highly susceptible to breakdowns, and increasingly outdated with every passing month.

In short, it’s limiting your ability to drive faster and compete. Here’s why.

Impact of bandwidth on SaaS tools and team productivity

Software, data, people, and communication power modern businesses. Therefore, employee productivity is inextricably linked to internet capacity.

From Slack and Salesforce to Zoom and Zendesk, the average business uses 130 software-as-a-service (SaaS) tools for its communications, project management, accounting, and HR functionality.

Not to mention video streaming, file transfers, data analysis, and multimedia downloads. No matter your business’ core proposition, your operational efficiency relies on your business internet. 

1Gbps’ low data bandwidth can slow down daily tasks, hamper productivity, and frustrate employees. With 10Gbps business internet, teams comple tasks 10X faster, and productivity (and employee morale) soar.

The business impact of high bandwidth internet is immediate and tangible. So why limit your bandwidth in the first place? 

Boost remote work with high-speed business connectivity

Hybrid working is here to stay.

In June 2024, Central London workers came into the office on average 2.7 days per week, half a day longer than a year prior, with most employers supporting remote work in some capacity. And a good commercial internet connection is essential for private VPNs that allow remote users to access private company data.

Reliable online connectivity enables remote employees to access resources easily, participate in virtual collaboration effectively, and work productively. On the flip side, frequent connection drops interrupt important tasks and adversely impact customer service and employee morale.

1Gbps business internet does not provide enough reliability to banish connectivity concerns. Wouldn’t it be great if you could ensure uninterrupted connectivity for all your employees? 

Prepare for the data surge: upgrade to flexible business internet

Think about how many cloud-based apps your business currently uses. Now, think about how much you will use in the near future when more game-changing AI products hit the market and quantum computing becomes the norm.

With data requirements doubling every two years, you need internet that can flexibly scale to your evolving data processing needs and easily handle more users as your business expands.

1Gbps business internet might satisfy your basic requirements today, but you need to plan for the impending surge of new data requirements to remain competitive. So why not get ahead of your rivals now instead of playing catch-up down the line? 

Does bandwitdh affect customer experience?

How do you work with your clients or customers?

If your company uses real-time collaboration tools like Miro whiteboards to brainstorm ideas or Zoom conferencing services to host interactive webinars or even basic video calls, then reliable connectivity is your lifeblood; these tools don’t work if there isn’t enough bandwidth.

But, limited connectivity also impedes customers' online interaction with your business, such as unresponsive customer service or slow-to-load digital products, leading to frustrated customers, negative brand reputation, and ultimately a loss of business.

1Gbps’ limited connectivity might work now, but if you take on more customers or need to fulfil more orders, you may find yourself stuck in first gear with no way to accelerate. Why run the risk? 

10Gbps = going limitless

It’s unlikely you’d accept ‘standard’ with any other part of your business, so why accept ‘standard’ with your business internet? 

As technology develops, costs fall and the playing field changes. Netflix’s affordable subscription streaming made us forget about TV scheduling. Mobile network providers' unlimited packages made us forget about the cost of phone calls.

Now, 10Gbps business internet is having an effect, helping us forget about connectivity and reliability issues while making your business more productive and scalable. Businesses all across London are waking up to this, and the ship is turning. At Vorboss, we provide 10Gbps as standard (rather than the limit), as that's a sensible, technical minimum in 2023.

And, as we own the network, maintain the cables, and directly provide the customer connection, we can easily scale your data requirements as you grow, future-proofing your long-term business growth.

Without the limitations of 1Gbps, you’ll never notice your business internet again. 
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Book a consultation to find out why businesses are switching to Vorboss.

In an exciting development for the telecommunications industry, our CEO, Tim Creswick, has been appointed as the new Chair of the Board of Directors at the Institute of Telecommunications Professionals (ITP).

This appointment recognises Tim's outstanding leadership in breaking down employment barriers and promoting equity, inclusion, and diversity within telecoms. With Tim leading the way, Vorboss has worked with the ITP over the years to employ apprentices from diverse backgrounds, fostering access and equality on a broader scale in the sector.

As the new ITP Chair, Tim will collaborate with regulators, government associations, and other leading bodies on projects crucial to the industry's future. He will also share best practices with global businesses and educational institutions, amplifying the positive impact of his initiatives.

Let's take a closer look at how Tim and our team at Vorboss are transforming the industry and empowering a new generation of professionals.  

Expanding opportunities for Londoners  

The ITP is a not-for-profit organisation addressing the UK's digital skills gap. They are changing the telecoms landscape by working with employers and the wider industry to build a sustainable and diverse workforce.  

Vorboss aligns with this mission, taking a committed approach to building our team in a way that challenges the status quo. We collaborate with the ITP to tap into diverse talent pools and welcome telecoms industry newcomers, creating over 300 new jobs for Londoners.

Tim and Vorboss feel strongly that anyone with the right attitude should have the opportunity to build a career in telecoms. We’re working hard to break those barriers.

Vorboss Training Academy  

The ITP helped us launch the Vorboss Academy in 2021 to increase our intake of apprentices. This accredited in-house programme gives those unfamiliar with telecoms the skills they need to kickstart a career in the industry.  

We now have the industry's most diverse fibre installation team; nearly 40% of our field-based Installation Team are women. The ITP's emphasis on developing people and bridging skills gaps has been integral to the growth and success of our field team, with participants gaining qualifications, experience, and a robust professional network.  

Diversity and Inclusion at Vorboss  

From the beginning, we have been committed to building a workplace that revolves around our people. Our recent recognition by The Sunday Times as one of the best places to work in the UK, especially for women, reflects that.  

Diversity and accessibility in telecoms have long been crucial challenges. Tim has advocated for a proactive approach, noting, 'We're only going to change the face of the industry if we continue to attract a diversity of thought and talents in the coming decades.'  

Attracting diverse talent is just the beginning; providing a supportive environment where all types of people can grow is vital to breaking barriers in a long-term, sustainable way. Our passionate team has been pivotal in cementing our position as the market leader in fibre connectivity; we firmly believe that people and culture are the bedrock of a thriving business.  

Tim's vision

Tim's aim is to inspire change on a broader scale, leveraging his position to promote hiring based on attitude and training skills, as Vorboss has successfully done.

'I'm passionate about improving access, diversity, and equality in a traditionally rather stale sector. While we've been able to make great strides at Vorboss, the ITP role provides an agnostic platform from which I can champion these ideas across the industry, with a far greater reach than we could ever achieve as just one company.'  
 

Stay tuned for more exciting developments as Tim Creswick, Vorboss, and the ITP continue to shape a vibrant and sustainable telecoms industry.

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At Vorboss, we have completely transformed business connectivity in London. By building a vertically integrated organisation, we have created a dedicated business fibre network that is driving London towards 10Gbps as a standard, a change that businesses desperately need.

Our innovative business model has allowed us to build a network with significantly more capacity—we start where others top out, connecting customers up to 100Gbps at market-leading rates. We also get customers connected much faster than the current industry standard, setting us apart.  

Why did we throw out the traditional telecoms playbook? So we could redefine what's possible for London's underserved businesses. The Vorboss way isn't just a different way—it's a better way, and this is how we did it.

Building a disruptive business model

Building London's best full-coverage business fibre network was no small feat. 70% of the UK's connectivity demands are in Central London, but an ageing incumbent internet operator serves 80% of that market. It can't meet the needs of modern businesses, which is why we came in and built our network with the latest technology and newest design.  

We built a future ready network that serves ambitious businesses. To date, we've deployed over 500 km of network in three years—a scale no other fibre company has taken on in Central London, especially in such a short amount of time.    

We achieved this through vertical integration; by owning the entire value chain from fibre to service delivery, we have complete control over the quality and build of our network. We offer our customers the highest levels of reliability and flexibility, which isn’t possible with a traditional telecoms model.

Putting customers first

Unlike most telcos, we started by thinking about customers’ needs and worked backwards. A laser focus on market-leading bandwidth, capacity, and delivery has resulted in unassailable products for London's enterprises.  

Vorboss is the only vertically integrated Internet Service Provider (ISP) dedicated to business in London. Our people-focused operational model maximises efficiency and delivers an outstanding customer experience.  

Powering an unconventional model  

Our belief that people come first and assets second led us to create an unconventional model for powering our network.  

Creating a motivated workforce

‍To be truly vertically integrated, we had to start with our workforce. We created a certified training academy that takes people with zero telecoms experience and qualifies them to build our network. We are one of only a few UK ISPs that do all their training in-house; while it may not be the easy option, it is the only way to deliver the quality standard necessary for our ambitious customers.  

Keeping our training in-house allows us to build diversity and inclusion into our team, addressing the industry's significant diversity problem from the ground up. By looking at real-life people rather than numbers, we have created a team that is engaged, motivated, and willing to think differently to solve problems for customers. This approach makes good business sense, but it's also the right thing to do; future decision-makers will want to buy from companies that share their values.  

From planning to customer support, it is an exceptional customer experience from end-to-end. Our customers will only ever speak to members of the Vorboss team, not contractors.

Moving people and assets separately

Many of our employees are young Londoners who rely on public transportation to get around the city. Rather than limiting our talent pool to those who can drive, we developed a system where we separated personnel and resources.  

Our model enables Installation Technicians to travel to site via public transportation. We hire professional drivers to transport tools and equipment to workers in the field. This separation allows our teams to deliver a better product by moving faster and working more efficiently. 

Building our own software

Early on, we saw that we needed more than off-the-shelf software solutions to power our innovative model. We have assembled a team of 25 Software Developers (and growing), led by our Chief Information Officer, so we can move at speed and build customer-facing products that are fit for purpose.  

Our Software team has built a data management platform that sees the relationships between all business data. They build tools to aid deployment and network operation; for example, they developed a tool that finds all customers affected by a given fault. Using low-code prototypes, business problems are solved in minutes rather than hours.  

By having a dedicated Software team working on our core business functionality, we increase yield for the rest of the business. This allows us to operate with agility, build solutions that our customers need, and make strategic decisions based on real-time data.  

Setting a new standard

Our organisation is made for change. Our network will accommodate the evolving economic climate, as well as the growing needs of our customers, to secure London’s position in the global economy.

After growing a workforce of around 400 and building the ability to connect over 120,000 businesses in Central London, we can safely say that our model works. Backed by the Fern Trading Group, which is advised by Octopus Investments, our fresh approach and extensive premium network, combined with a team that reflects the communities it serves, has made us the best and largest business-only fibre network in Central London.

If you would like to learn more about getting connected with us, speak to one of our experts today.

Exciting news! Vorboss has been recognised as one of the Sunday Times Best Places to Work in the UK and Best Places to Work for Women. We couldn't be happier to be recognised for our commitment to creating an inclusive workplace culture within the telecoms industry. Being listed among the 40 best employers in Britain is a real milestone for us.

As the UK's only dedicated enterprise fibre network, our emphasis on inclusion, equity, and diversity has positioned us as a leader in driving positive change within the tech space. This wouldn't have been possible without our people-centric approach that runs through all areas of the business, and we are proud to be recognised by the prestigious Sunday Times Best Places to Work awards.

Jaye O'Callaghan, our Chief People Officer, says, 'We have worked tirelessly to make Vorboss a destination for some of the most ambitious, hard-working and friendly people. We're proud to be the flag bearer for the whole telecommunications industry and are thrilled that our team has been acknowledged in this way.'

Let's dive deeper into how Vorboss embraces diversity, promotes accessibility, invests in employee development, and supports women in the workplace. We're here to reshape the telecoms industry, and this recognition from the Sunday Times fuels our passion even more.

Putting people first

The Sunday Times Best Places to Work awards are all about the employees, so the results are solely based on a survey sent out to our incredible team. With topics ranging from reward and recognition to empowerment and wellbeing, the survey covers it all and is considered a trusted barometer of employee-centric businesses across industries.

We have built a workplace that revolves around our people, with a focus on diversity, accessibility, and employee development. Supporting women in the workplace is also a top priority for us.

Our goal? To provide the absolute best job experience for our employees while prioritising their individual needs.  

Embracing diversity and accessibility

In the telecoms industry, diversity and accessibility have long been crucial challenges; that's why we have adopted a proactive approach. Our CEO and founder Tim Creswick comments, 'We're only going to change the face of the industry if we continue to attract a diversity of thought and talents in the coming decades.'

We firmly believe that people and culture are the bedrock of a thriving business. From day one, we've implemented a wide range of initiatives to support employees from various backgrounds and cultivate a genuinely diverse, engaged, and motivated workforce. 

A shining example of this commitment is our in-house training academy. The Vorboss Academy is designed to be inclusive, requiring no prior experience and serving as a pathway to a telecoms career for anyone who aspires to it. We're proud to offer this opportunity to individuals from various backgrounds, ensuring that a career in telecoms is accessible to all.

Nurturing growth and development

We strongly emphasise continuous employee development. We start by going the extra mile to empower our team with additional educational resources. If they have a specific request for further education, professional development, mentorship, or professional certifications, we're here to make it happen. Our office library is also stocked with a selection of self-development books, providing a wealth of knowledge and inspiration.

Investing in our team's growth is essential for their success and satisfaction. That's why we've introduced a unique opportunity for all our staff: an additional 5% of their salary dedicated to life-enhancing training. We want our employees to be free to choose the training opportunities that resonate with them, whether it's leadership coaching or swimming lessons, to support their personal and professional enrichment.

Empowering women in the workplace

We take great pride in being recognised as a workplace that provides unwavering support for women. We work diligently to create an inclusive environment where all individuals feel valued. Our commitment to gender equality is reflected in our operations and recruitment practices.  

We've taken significant strides in diversifying our workforce by actively recruiting female Installation Technicians, Warehouse Operatives, and Mobile Field Support members. This intentional focus on gender diversity has fostered a diverse and vibrant workplace. Not only does this contribute to better employee retention, but it also attracts new talents who are inspired by our inclusive culture. In fact, within the telecoms industry, our Installation Team boasts an impressive 35% representation of women, a unique achievement.

We're determined to break barriers and set new standards in the telecoms sector and beyond. Our vision is to see more women occupying critical roles across our business, paving the way for a more equal and gender-balanced workforce. By championing gender diversity, we strive to create a workplace that is representative of the world we live in.

To ensure inclusivity, we've implemented specific measures that address the unique needs of women in the workplace. We provide welfare vans that offer privacy and relief to our Installation Technicians. Specially sourced tools and uniforms are available to ensure the perfect fit for women. Additionally, we recognise the importance of period days, flexible work arrangements, and family-friendly policies.  

Leading the way for positive change

Our initiatives should become the industry standard, fostering high-performance teams, inclusive workplace cultures, and sustainable business practices.  

As Tim Creswick puts it, 'It's fantastic to be recognised as one of the UK's best companies to work for, not just in telecoms, but across all sectors. We hope this signals a positive change in how telecoms companies are regarded in the wider UK market. We're only going to change the face of the industry if we continue to attract a diversity of thought and talents in the coming decades, and this marks an important milestone in recognising the immense effort invested by our team to date.'

Thanks to the Sunday Times for naming us as one of the best places to work in the UK and highlighting the inclusive workplace culture we're so proud of.

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We're hiring! Visit the vacancies section of our website to check out our live roles.

As technology advances, the connectivity needs of businesses change and grow. Unfortunately, other UK telecoms service providers lack the agility to adapt their services to this ever-changing landscape. They would rather keep customers in the dark about the infrastructure they are using, so they stay complacent with the status quo.

At Vorboss, we think that's wrong, so we'll dive into some of the most common myths that UK telecoms service providers perpetuate. A lack of transparency in the industry prevents businesses from getting the connectivity they deserve—connectivity that will fuel their ambitions.

Misconceptions about UK telecoms service providers

Myth #1: Each ISP has its own fibre network

You may believe that each Internet Service Provider (ISP) has its own dedicated fibre network. In reality, most ISPs in London resell legacy Openreach infrastructure rather than relying on a network they built. This leads to unreliable connections and slow speeds for their customers.  

Vorboss is the only ISP in London that has purpose-built its fibre network from scratch, using the latest technology and design. We are the only vertically integrated ISP dedicated to business in London, owning the network and service end-to-end. This gives us complete control and responsibility over our network, delivery, infrastructure, and customer experience.  

Unlike other ISPs, we have no third parties involved at any stage of the process. Our in-house team handles everything from customer service, contracts, billing, installation, network design, and more. Customers deal directly with the engineers who built the network, ensuring quick response times for fault rectification, installations, and bandwidth upgrades.  

Because we own the network, we can provide transparent pricing and commercial terms. There are no hidden costs or extra charges; the bandwidth you purchase is the bandwidth you receive.  

Myth #2: Legacy networks are the most secure

Another misconception in the telecommunications industry is the belief that legacy networks are inherently more secure than AltNets. Telecoms companies claim that their older networks are more secure than their competitors, but the truth is that the age of a network does not determine its security level.  

We understand the importance of network security at Vorboss. We designed our brand-new network with the latest security measures to ensure the highest level of protection for our customers' data.  

Unlike legacy fibre networks that use on-street infrastructure, which can be vulnerable to vandalism, weather, power failures, and traffic damage, we deliver direct cable connectivity to eliminate these risks. We have diverse routing options to ensure resilience, and no one is ever more than 20 minutes away from a Vorboss engineer in Central London. We also have 24/7 proactive network monitoring and operational support from experienced network and security operations professionals.

No network is ever 100% secure, regardless of whether it's a legacy network or a newer one. Security is determined by the measures to protect the network, not by age. So, the belief that legacy networks are inherently more secure is a myth.

Myth #3: No one really needs 10Gbps bandwidth

Many mistakenly believe that businesses don't need to have 10Gbps bandwidth. Why, then, are we at Vorboss trying to make 10Gbps the new standard in speed and capacity?

For London to remain a global leader, its businesses must be future-proofed. Bandwidth consumption is constantly growing – data requirements are doubling every two years – so limited bandwidth will quickly start holding back the companies driving our city's economy. They need to be able to use emerging technologies, such as AI and quantum computing, to remain competitive.

Businesses can focus on innovation, transformation, and gaining a competitive edge by removing bandwidth concerns. We understand that some companies may not need that much bandwidth right now, but we provide it on purpose so they will never have to worry about running out in the future. Connectivity should never be a limitation for business growth.

If your business uses 1Gbps, then it uses a legacy product. The network these internet service providers use would need substantial upgrades to provide what Vorboss provides – 10Gbps as a minimum, with the capability to quickly ramp up to 100Gbps on the same network. We invested £250m into a brand-new fibre network designed for forward-thinking organisations' current and future needs.

Selling less than 10Gbps doesn't make sense to us, as it doesn't cost us any less to provide you with less bandwidth. ISPs charging incrementally for bandwidth consumption are exploiting customers to maximise profits. We don't constrain or manufacture bandwidth, and we provide purposeful abundance and transparency in pricing to our customers.    

Myth #4: ISPs have the right to throttle your internet speeds

Throttling refers to ISPs temporarily slowing down your internet connection speed to manage their network capacity. This practice is often associated with wireless and mobile ISPs, but even some business fibre providers use throttling. But is that allowed?  

Here's the truth – if your ISP is throttling your internet speeds, it should be outlined in your service level agreement (SLA). You have the right to be aware if you're not getting the rate you're paying for all day, every day.  

It's important to note that ISPs are required to be transparent in their approach to net neutrality and traffic management. ISPs are prohibited from prioritising certain types of traffic over others and cannot intentionally slow down your connection. If you feel like throttling tactics from your current provider are holding you back, it's time to demand more or consider switching to a reliable ISP.  

At Vorboss, we never throttle customer speeds, regardless of the bandwidth package customers choose. We believe in providing reliable and consistent internet speeds to our customers without sneaky tactics to hold them back. Besides, we offer Direct Internet Access (DIA), delivering connectivity to each specific customer via their own direct fibre connection. That means no varying speeds or sharing bandwidth.

Why you should demand more from UK telecoms companies

We have brought a new type of business-only internet and service to London, which is better and different from other UK telecoms companies. We want to lift the lid on industry secrets and call things out for the long-term health of our customers and the city.  

We envision a future where the bandwidth for any task is available, allowing businesses to explore new solutions, ways of working, and technologies in the same way unlimited data has changed consumer behaviour with handheld devices. In turn, London will be able to compete at the highest level for years to come.  

The telecommunications industry is ever-changing, and customers should always demand the best from their telecoms companies. Don't be fooled by the myths and misconceptions about them—your business deserves better.  

If you want to learn more about connecting with us, speak to one of our experts today.

As technology advances, the connectivity needs of businesses change and grow. Unfortunately, other UK telecoms service providers lack the agility to adapt their services to this ever-changing landscape. They would rather keep customers in the dark about the infrastructure they are using, so they stay complacent with the status quo.

At Vorboss, we think that's wrong, so we'll dive into some of the most common myths that UK telecoms service providers perpetuate. A lack of transparency in the industry prevents businesses from getting the connectivity they deserve—connectivity that will fuel their ambitions.

Misconceptions about UK telecoms service providers

Myth #1: Each ISP has its own fibre network

You may believe that each Internet Service Provider (ISP) has its own dedicated fibre network. In reality, most business ISPs in London resell legacy Openreach infrastructure rather than relying on a network they built. This leads to unreliable connections and slow speeds for their customers.  

Vorboss is the only ISP in London that has purpose-built its fibre network from scratch, using the latest technology and design. We are the only vertically integrated ISP dedicated to business in London, owning the network and service end-to-end. This gives us complete control and responsibility over our network, delivery, infrastructure, and customer experience.  

Unlike other ISPs, we have no third parties involved at any stage of the process. Our in-house team handles everything from customer service, contracts, billing, installation, network design, and more. Customers deal directly with the engineers who built the network, ensuring quick response times for fault rectification, installations, and bandwidth upgrades.  

Because we own the network, we can provide transparent pricing and commercial terms. There are no hidden costs or extra charges; the bandwidth you purchase is the bandwidth you receive.  

Myth #2: Legacy networks are the most secure

Another misconception in the telecommunications industry is the belief that legacy networks are inherently more secure than AltNets. Telecoms companies claim that their older networks are more secure than their competitors, but the truth is that the age of a network does not determine its security level.  

We understand the importance of network security at Vorboss. We designed our brand-new network with the latest security measures to ensure the highest level of protection for our customers' data.  

Unlike legacy fibre networks that use on-street infrastructure, which can be vulnerable to vandalism, weather, power failures, and traffic damage, we deliver direct cable connectivity to eliminate these risks. We have diverse routing options to ensure resilience, and no one is ever more than 20 minutes away from a Vorboss engineer in Central London. We also have 24/7 proactive network monitoring and operational support from experienced network and security operations professionals.

No network is ever 100% secure, regardless of whether it's a legacy network or a newer one. Security is determined by the measures to protect the network, not by age. So, the belief that legacy networks are inherently more secure is a myth.

Myth #3: No one really needs 10Gbps bandwidth

Many mistakenly believe that businesses don't need to have 10Gbps business internet bandwidth. Why, then, are we at Vorboss trying to make 10Gbps the new standard in speed and capacity?

For London to remain a global leader, its businesses must be future-proofed. Bandwidth consumption is constantly growing – data requirements are doubling every two years – so limited bandwidth will quickly start holding back the companies driving our city's economy. They need to be able to use emerging technologies, such as AI and quantum computing, to remain competitive.

Businesses can focus on innovation, transformation, and gaining a competitive edge by removing bandwidth concerns. We understand that some companies may not need that much bandwidth right now, but we provide it on purpose so they will never have to worry about running out in the future. Connectivity should never be a limitation for business growth.

If your business uses 1Gbps, then it uses a legacy product. The network these internet service providers use would need substantial upgrades to provide what Vorboss provides – 10Gbps as a minimum, with the capability to quickly ramp up to 100Gbps business internet on the same network. We invested £250m into a brand-new fibre network designed for forward-thinking organisations' current and future needs.

Selling less than 10Gbps doesn't make sense to us, as it doesn't cost us any less to provide you with less bandwidth. ISPs charging incrementally for bandwidth consumption are exploiting customers to maximise profits. We don't constrain or manufacture bandwidth, and we provide purposeful abundance and transparency in pricing to our customers.    

Myth #4: ISPs have the right to throttle your internet speeds

Throttling refers to ISPs temporarily slowing down your internet connection speed to manage their network capacity. This practice is often associated with wireless and mobile ISPs, but even some business fibre providers use throttling. But is that allowed?  

Here's the truth – if your ISP is throttling your internet speeds, it should be outlined in your service level agreement (SLA). You have the right to be aware if you're not getting the rate you're paying for all day, every day.  

It's important to note that ISPs are required to be transparent in their approach to net neutrality and traffic management. ISPs are prohibited from prioritising certain types of traffic over others and cannot intentionally slow down your connection. If you feel like throttling tactics from your current provider are holding you back, it's time to demand more or consider switching to a reliable ISP.  

At Vorboss, we never throttle customer speeds, regardless of the bandwidth package customers choose. We believe in providing reliable and consistent internet speeds to our customers without sneaky tactics to hold them back. Besides, we offer Direct Internet Access (DIA), delivering connectivity to each specific customer via their own direct fibre connection. That means no varying speeds or sharing bandwidth.

Why you should demand more from UK telecoms companies

We have brought a new type of business-only internet and service to London, which is better and different from other UK telecoms companies. We want to lift the lid on industry secrets and call things out for the long-term health of our customers and the city.  

We envision a future where the bandwidth for any task is available, allowing businesses to explore new solutions, ways of working, and technologies in the same way unlimited data has changed consumer behaviour with handheld devices. In turn, London will be able to compete at the highest level for years to come.  

The telecommunications industry is ever-changing, and customers should always demand the best from their telecoms companies. Don't be fooled by the myths and misconceptions about them—your business deserves better.  

If you want to learn more about connecting with us, speak to one of our experts today.