Highlights
Vorboss breaks away from traditional telecom practices to ensure that customers’ needs are prioritised. Head of Partnerships, Michelle Andrew, discusses our unconventional approach to recruitment, focusing on individuality and diverse backgrounds to creatively address customer problems.
In our building better series, we sit down with some of our team members to reveal how we've built a very different type of commercial internet company.
Our Head of Partnerships, Michelle Andrew, listens to our customers problems and pain points to ultimately offer them solutions. Vorboss approaches this very differently from traditional telecoms companies, and this also extends to who and how we hire.
Building better: introducing Michelle
Michelle tells us why she's throwing away the mould when it comes to recruiting for her team, what she looks for when hiring, and her vision for her teams as we grow.
'From the product we're developing to the network we're developing, we're approaching business needs from a multitude of backgrounds and experiences.'
Looking ahead
We want Vorboss to be the best job our employees ever have. We talk to leaders in the organisation to ensure that topics including diversity, equality, and inclusion, development and training, and company values always remain at the top of the agenda as we scale.
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A fast-growing footprint and a move to a new London HQ, InPost is going through exciting changes.
If you’ve ever picked up a parcel from a locker at your local supermarket or petrol station, chances are you’ve used InPost. Founded in Poland and now operating across nine countries, they’re a leader in logistics solutions for the e-commerce industry in Europe.
Preparing for the move
The team knew that moving offices and switching internet providers can bring unexpected hurdles, so finding a partner who could provide dependable service and simplify the installation process was essential.
Q4 is crunch time, with businesses pushing hard to hit year-end targets. But nothing slows momentum like lagging connectivity. For teams, that often run across hybrid setups using cloud apps, this often means slow file transfers, dropped video calls, and frustrated employees trying to get work done. Every minute of downtime is a minute of lost productivity.
The hidden cost of downtime
Our Reliability and Compensation Report shows that 51% of UK fixed business connectivity customers report experiencing an outage annually, and nearly 1 in 5 have more than three outages.
These disruptions cost the average business around £11,000 in lost output.
Even worse, over 60% of those affected didn’t receive any compensation, either because claiming it wasn’t worth the effort or they didn’t expect to get anything back. So, while cheaper connections might look appealing on paper, they carry hidden operational costs that far outweigh any upfront savings.
How bandwidth directly impacts productivity
As more teams use AI-driven tools to speed-up tasks, poor connectivity becomes counteractive. These tools rely on fast, stable bandwidth to process and return results in real time. When responses lag, workflows slow, and the efficiency gains AI is designed to provide are reduced.
Most businesses only realise their network limits when they need it most, Q4 is the perfect example! Yet many teams have simply learned to put up with it. After years of slow uploads and dropped calls, it’s easy to accept that’s just how things are. But it doesn’t have to be that way. There is a choice, and switching to a more reliable connection is simpler than most realise (to us, anyway).
Fix problems now before they get worse
Addressing performance issues now ensures your team finishes the year strong and starts the next one even stronger. With reliable bandwidth, files transfer instantly, video calls stay clear, and systems remain responsive, so your team can focus on what really counts, getting work done.
Even if everything seems fine today, your team’s bandwidth demands are growing rapidly. Nielsen’s Law shows that high-end users’ network speeds increase by roughly 50% each year, so now’s the time to check whether your current contract can support the upgrades your team will need to avoid future slowdowns.
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