We have your questions covered
Find out all you need to know about Vorboss business internet.
General
Vorboss is London’s only dedicated business fibre network.
We are disrupting the status quo by providing ambitious London businesses with direct access to critical fibre infrastructure, with simple, transparent pricing and London-wide coverage.
We provide 10Gbps internet as standard, with the capacity to increase to 100Gbps.
We do a lot of things differently from traditional telecoms companies.
We built and own our fibre network infrastructure, so we don’t rely on any contractors. Every person our customers meet or speak to is a Vorboss employee.
We created our own in-house academy to train our engineers, taking people with little to no telecoms experience and offering them a career path. We care deeply about building an equitible, inclusive, and diverse workforce, and the Vorboss Academy has helped us introduce more women to the industry, with nearly 40% of our Installation Technicians being women.
We've been named one of the Best Places to Work in the UK by The Sunday Times three years in a row now, and received a special recognition as one of the Best Places to Work for Women.
The Vorboss fibre network currently covers London Zones 1 and 2. To get your business connected, book a consultation with one of our experts.
If you’re outside this area, our team will happily recommend alternatives.
We were the first provider to standardise on 10Gbps business internet, with off-the-shelf 25Gbps and 100Gbps options (our standard product is 1Gbps compatible).
All connections are dedicated and uncontended, delivering symmetrical bandwidth 24/7. As one of the UK’s top peering networks, we guarantee low-latency performance for SMEs and enterprises.
Speak to our team or browse our products to upgrade your business to Vorboss internet today.
Products
Vorboss 10G Internet is our core offering, an ultra-fast business internet connection. Unlike other internet service providers, we include 10 gigabits per second (10Gbps) as standard, ideal for heavy cloud workloads, large backups and real-time applications with zero lag.
When ready, our customers can seamlessly upgrade over the same network to 25Gbps or even 100Gbps!
We can start you off at the speed your business actually needs right now, while keeping you on a 10Gbps-ready connection. That way, when your business grows, you can scale instantly.
If you're limited by cash flow, we also offer small business and start-up discounts.
Vorboss 100G Internet is London’s first and only off-the-shelf 100 gigabit per second (100Gbps) business fibre service.
100Gbps delivers the city’s most data-hungry businesses the speed and capacity to handle higher traffic volumes, faster uploads and downloads, and seamless integration of AI, cloud, and emerging technologies.
We can deliver installations and bandwidth upgrades within days, not months, so new and existing Vorboss customers can increase to 100Gbps whenever they’re ready.
Contract
All Vorboss direct contracts start with a 12-month term, followed by a monthly rolling agreement.
We guarantee your price for the lifetime of the service. No increases, not even for inflation.
In the unlikely event that your Vorboss business internet is ever down for more than four minutes, you will automatically receive at least one day’s worth of service credits. If downtime extends to 24 hours, you will receive two months’ worth of service credits, without having to chase us.
Our independence and direct-to-customer model allow us to be the most transparent business fibre provider in a traditionally clouded market. We want customers to be with us because they love the service, not because they are locked in a contract.
Yes. Every Vorboss customer receives a dedicated fibre connection, not shared with anyone else.
We use cables with over 800 fibres and connect each fibre to one specific customer. Standard fibre networks typically share a single fibre with 16–64 customers.
With Direct Internet Access (DIA), you get guaranteed speeds, no shared bandwidth, and consistent performance. Your connection is backed by a clear Service Level Agreement (SLA) for reliability, bandwidth and capacity you can count on.
Wayleaves
A wayleave is a formal agreement granting telecom operators statutory 'Code rights', allowing them to keep, upgrade, and maintain equipment inside a property. Landlords request wayleaves to set access rules and manage risk. But for simple fibre installs, wayleaves add cost and delay while reducing landlord control, without offering more protection than leases and building rules already provide.
Our fibre installs are low-impact, like fire alarm or HVAC control cabling, and don’t require Code rights (wayleave). We use a simple, fully revocable licence, avoiding legal delays, costs, and loss of landlord control. Everything is done under normal building rules and our installation contract.
You get faster installs without the usual legal delays holding things up. Plus, lower costs; no solicitor fees or tribunal risks to worry about, making it quicker and easier to get connected.
You keep the control to remove or relocate equipment in your building. There’s no long legal process or lengthy notice periods to worry about, which means fewer complications and less risk of disputes.
Without a wayleave, as a landlord you’ll keep all major property rights. We make sure all installation work follows building management rules, tenant leases, and insurance requirements so that everything is done the right way.
If your landlord or building management insist on a wayleave, Vorboss's in-house legal team will work collaboratively with all parties to get it sorted. When possible, we’ll try to set up to a 'spinal' or sitewide wayleave, to cover current and future connections, which helps keep things simple and avoids delays.
We can still upgrade your connection, either by adding extra fibre along the approved route or swapping out your current equipment for better solutions. We design all installations to be future-proof, but we’ll always check with you and get permission before making any changes.
If our equipment needs moving, we’ll work with the landlord to make sure you get reasonable notice and your connection stays up. Most commercial leases require landlords to allow tenants quiet enjoyment; so disrupting your live internet could cause issues for them. We have over 100 field technicians around London every single day, so getting cables moved without disruption is easy for us!