Highlights
Vorboss is investing £250 million into London’s only dedicated business fibre network, providing 10Gbps minimum capacity and full coverage for Central London commercial buildings. Vorboss disrupts the status quo by giving ambitious London businesses direct access to essential fibre infrastructure, bypassing resellers and legacy infrastructure limitations.
Lagging applications, grinding downloads, and outages are a thing of the past for London’s enterprises. Vorboss has built a brand-new business fibre network dedicated exclusively to enterprises in Central London—revolutionising the city’s critical fibre infrastructure.
What does this mean for you? You can upgrade your current internet connection to improve your business operations.
Unleashing your ambitions
‘Internet connectivity has become the single most important utility for most businesses. Our network is designed for one purpose: provide the capacity that London needs.’ Tim Creswick, Vorboss Founder and CEO
By providing 10Gbps as standard, an industry first, businesses can operate with effectively zero bandwidth constraints. Internet Service Providers (ISPs) typically resell legacy infrastructure, but Vorboss has a brand-new network of fibre optic cables. We own the process end-to-end and sell directly to our customers.
Internet that scales
You have probably noticed that your business is increasingly reliant on technology and shifting towards cloud-based infrastructure. Is your current ISP able to keep up with your exponentially rising bandwidth demands? Your growing dependence on internet connectivity puts you in a vulnerable position.
‘Many businesses remain at the mercy of restrictive telecommunications products and business models. These legacy networks are a limiting factor in critical technology decisions, which can restrict growth. Our network is unrivalled in both scale and quality, and our sole focus is enabling business growth.’
A new fibre network
.jpeg)
Since 2020, we have put in more than 500 km of fibre optic cables in London. We are spending over £250 million to create a fibre network solely for commercial use. Businesses in Central London now have direct access to critical fibre infrastructure at a minimum of 10Gbps, up to 100Gbps.
This includes 22 Bishopsgate, Britain’s largest office building noted for its visionary approach to technology. Vorboss internet connectivity helped 22 Bishopsgate secure a WiredScore Platinum connectivity certificate, the highest possible stamp of approval.
Changing the status quo
Our approach to building the network is as disruptive as the network itself. We have created over 300 new jobs for Londoners in the last 18 months; for most, it is their first foray into telecoms. Much of this has been enabled by the 2019 change in regulation surrounding the use of existing duct infrastructure.
‘We’re proud to be in London and believe our team should reflect the diversity of our community. We knew this would only be possible if we attracted new people to this industry.’
Over the last 18 months, nearly 200 people have graduated from the Vorboss Academy, which is an accredited in-house programme designed to give people the skills to kickstart a career in the telecommunications industry.
We have the most diverse fibre optic installation team in the industry; nearly 40% of our field-based team are women, and we strive for gender balance across all job roles.
Internet connectivity in abundance
Our 10Gbps-standard fibre network has redefined London's business landscape, providing speed and capacity that eliminates bandwidth constraints. London’s economy, global standing, and legacy is intimately woven with its connectivity, so greater connectivity means a greater London for all.
Book a consultation to find out why businesses are switching to Vorboss.
More Articles
Why wouldn’t we have a diverse workforce? Why shouldn’t inclusivity be the goal of the telecoms industry?
We’ve published our Diversity, Equity & Inclusion Strategy, and a core part of that is our commitment to reach gender parity across the company by 2028.
A major step towards achieving this breakthrough for the telecoms industry will be our commitment to reach 50/50 representation within technical and engineering positions by 2027. We’re currently at more than a third representation of women in those roles.
That puts us ahead of others in the telecommunications industry thanks to creating an inclusive culture where everyone can thrive.
Inclusion wasn’t an afterthought for us – we aimed for an inclusive approach and a diverse workforce right from the start.
And diversity isn’t limited to gender, so our policies are focused on ensuring inclusion for all people from all walks of life – and particularly those that have long been excluded from our industry.
Diversity works. It works for us, and it’s essential if the telecom industry is going to keep working.
By Rikshita Khela, Chief People Officer.
In today's digital world, unreliable business internet connections are costing businesses and damaging the UK economy.
Our recent Reliability and Compensation Report, authored by Assembly Research, using data from the ONS and a survey conducted by YouGov, revealed that: 51% of UK fixed business connectivity customers experienced an outage in the past year, but 61% of those affected never received compensation.
Your business internet service provider (ISP) should make promises (in the form of a robust and transparent Service Level Agreement (SLA)) about keeping your business connected.
If they won’t make contractual promises, that says a lot about their confidence in their network. Automatic compensation would hold them to account.
The reality of internet outages
Digital connectivity is a cornerstone of business operations, and the economic repercussions of poor connectivity are very real.
19% of businesses with a business internet contract experienced more than three outages in the past year.
Overall, the UK economy lost £17.6 billion due to fixed business connectivity outages in the past year, with London businesses alone losing £5.7 billion.
Even brief outages that might have been tolerated ten years ago significantly impact productivity today. We’re more reliant on connectivity than ever before. And that’s only going to increase.
Tim Creswick, Founder and CEO of Vorboss, says:
“ISPs should all be incentivised to compete on quality – that would force an uplift in network performance, and in turn drive a much-needed economic boost.”
The problem with getting money back
Even though connectivity outages are common, not many businesses receive compensation.
Only 35% of UK fixed business connectivity customers who experienced an outage in the last twelve months received compensation.
Based on a sample of current tariffs, a meagre average of only £7.53 in direct financial compensation would have been available for the average outage time.
Businesses depend on the internet for everything from internal functions, like cloud-based services, to external interactions with suppliers and customers, so it’s critical they can trust their internet to work.
Especially as our demands on internet infrastructure increase.
The power of the SLA
Many businesses are not aware of the promises—if any —that their internet provider has made, or what they should receive if there’s a problem.
23% of UK fixed business connectivity customers were unsure whether their contracts included SLAs, and 21% didn’t know if their contract specified compensation arrangements if certain service quality levels weren’t met.
This makes it hard for them to ask for money back when things go wrong and suggests that there's a significant change is needed in how internet providers talk to their business customers.
When asked why they hadn’t asked for compensation, 44% of UK fixed business connectivity customers believed the claim wasn't worth the time and effort.
34% didn't bother to ask because they didn’t expect to receive any compensation.
Customers should be the priority, and getting automatic compensation when things go wrong is one way to make sure they are treated fairly.
While being compensated for internet outages doesn't fully make up for lost productivity, clear promises and automatic money back when things go wrong are essential to ensure that networks are competing on quality. And they’re essential to enabling businesses to make an informed choice about the provider that’s best for them.
For detailed statistics and insights that can guide your decision-making, read the complete Reliability and Compensation Report.
