Case study: Regent College London

Regent College was on the hunt for an internet provider for their new London office. With staff needing internet from day one, setting up the connection before move-in was critical. Unfortunately, they were off to a rough start.

Securing internet for a new office proved difficult

When the team began their search for a new office, internet access quickly became a major challenge. Other providers quoted steep installation fees with lengthy lead times - in fact, one delay even forced them to walk away from a space they had originally wanted most.

Regent's brought in Vorboss to resolve wayleave issues

After finding a new location, new problems cropped up. Major ISPs couldn’t resolve wayleave issues. Keen to move forward, Regent’s brought Vorboss into the conversation. We stepped in to deal directly with the landlord – something we do regularly because we have our own in-house wayleave team. The result? Wayleave sorted within the week, with no cost to Regent’s because it was included in the lease agreement.

New office fully connected within one week

Knowing how urgent the move was, Vorboss got the planning and network delivery teams involved before the contract was signed to ensure everything was prepped. Because we handle everything in-house, we were able to start mapping routes and preparing the connection ahead of time, so that Regent’s could be connected from day one.

As a result, within just a week, the new office went live with a fully diverse 10Gbps connection, installed in close collaboration with their fit-out company.

“Even if another provider could beat Vorboss on price, which hasn’t happened yet, we’d happily stick with them purely for the service and reliability.”

– Delal Miah, Head of IT

A network built to meet future needs

At Vorboss, we focus on making every interaction personal and tailored, which is exactly what resonated with Regent College. With a robust, future-ready network in place, the team now has complete peace of mind about their connectivity. The experience was so positive that Regent’s and Vorboss are already exploring expanding the connection across all their campuses.

"Vorboss took the time to understand the unique challenges of setting up our new office and took full ownership of the process. Their team worked efficiently and proactively, ensuring our connection was ready from day one without any delays."

Adds Delal.