Technical Project Manager

Vorboss is building London’s next-generation, business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond) and we’re on the hunt for smart, talented people to join us. At Vorboss, we do the right thing - no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.

We’re proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust.

As we continue to expand our managed network services portfolio, we are seeking a Technical Project Manager to lead the design and delivery of comprehensive network solutions to our MSP customers. Your role will involve managing the end-to-end project lifecycle from pre-sales technical support through to successful deployment of firewalls, switches, and WiFi access points. This role will be 50% technical coordination, ensuring the correct network designs and project deliverables are produced in collaboration with our technical experts, and 50% project management in a customer-facing environment. You will work closely with diverse clients ranging from small offices to large multi-site enterprises, coordinating network installations and managed services delivery. Internally, you will collaborate with our fibre delivery team, technical specialists, procurement, and installation teams to manage the complete delivery of these projects.

• Develop and execute project plans, delivery schedules, and resource allocation for managed network service deployments

• Support pre-sales activities including technical discovery, requirements gathering, and proposal development alongside our technical experts

• Reviewing site requirements and overseeing (and attending as required) WiFi heat mapping, on-site surveys, and subsequent network designs for customer premises

• Producing deliverables including network diagrams, equipment specifications, installation method statements, and programmes of work as required

• Coordinate with procurement teams to order and track delivery of network equipment including firewalls, switches, and WiFi access points

• Liaise with technical specialists and network experts to ensure optimal solution design and smooth handover from sale to delivery

• Liaise with installation teams and field operations to resource and schedule all survey and installation activities

• Maintain frequent communications with respective stakeholders (external customers and internal teams) on project status and next steps

• Assist in developing new processes and adapt to a dynamic work environment across varying project sizes and complexities

• Act as the main escalation point for project deliverables and take necessary actions to resolve technical and logistical issues

• Maintain up-to-date systems and records for all managed network service projects

• Practical project management experience, with the ability to communicate complex technical information clearly to both technical and non-technical audiences

• Extensive hands-on experience with on-site operations, construction processes, and building environments, with a strong ability to navigate complex site conditions and coordinate effectively with stakeholders

• Strong understanding of network infrastructure including firewalls, switches, and WiFi systems, gained through job experience and industry exposure

• Self-starter with a curiosity to grow and contribute to the company's expanding managed services success

• Adaptable, with a "can-do" attitude and ability to manage changing priorities across multiple concurrent projects

• Creative thinker, able to handle different working styles and project complexities efficiently

• Excellent communication skills with diverse teams, especially in managing both customer relationships and internal technical coordination

• Comfortable in a hands-on, autonomous role with a proactive approach to problem-solving

• Strong time management and organisational skills with experience managing multiple projects simultaneously

• Attention to detail and ability to meet deadlines in a fast-paced environment

• Proficiency in Microsoft Office, project management tools, and quick to learn new technical systems

• Strong written and verbal communication skills with customer-facing experience

• Flexible, team-oriented, and committed to seeing complex technical projects through to completion

• Network certifications such as CCDA or equivalent are beneficial but not required

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.  

•    Employee Share Plan - Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company.

•    Company pension scheme.

•    Bonus scheme.

•    25 days of annual leave allowance that increases with years served (excluding bank holidays).

•    Private Healthcare.

•    Life assurance.

•    Income Protection.

•    Access to Spill, our mental health support partner.

•    Cycle to work scheme.  

•    Half price gym memberships through the healthcare provider.

•    Free eye test.

•    Travel loan.

•    Hastee app, to help manage your salary and finances.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face acrossall other sites.