Office & Community Lead

Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.

At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.  

We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.  

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.

Vorboss are looking for a proactive and dynamic individual, who is passionate about delivering a 5* experience to everyone who visits our Head Office. This role is a great opportunity for someone who enjoys being hands-on and having a variety of responsibilities. You will be responsible for collaborating effectively with different stakeholders. You will be required to support the day-to-day running of the office, the main community area, and ensure that the facilities and surrounding areas are presentable, warm and welcoming.

This is a key role here at Vorboss, as you will be the first point of contact, supporting all stakeholders, including visitors, employees, and customers. Fostering a strong sense of community within the company is essential, as you will play a central role in promoting the Vorboss brand and community to our partners and visitors. This role is great for someone who has a resourceful approach, is resilient and proactive. You will undertake a range of duties to ensure smooth operations across the business.

This is a full-time, office-based, fixed term role up until December 2025, with the possibility to go permanent.

Hours: 8:00am - 4:30pm

• Offer a high-level guest experience by greeting all guests, visitors, and team members when entering the office.

• Provide a 5-star experience to all visitors that come to Vorboss.

• Ensure visitors booking process is followed internally.

• Ensure calls are answered in a friendly and professional manner and manage the sorting of outgoing mail deliveries.  

• Ensure the office environment is consistently maintained to a high standard of cleanliness and organisation.

• Take full responsibility for meeting room management, ensuring all rooms are efficiently set up and turnaround to accommodate the high volume of daily bookings.

• Liaise with the main building’s front-of-house team.

• Keep the wider business updated with any process changes, and company initiatives via various communication channels.

• To continually act as the point of contact for both internal and external parties, always looking to improve communication in the office.

• Serve as the primary point of escalation for any issues, taking the necessary steps to resolve them efficiently.

• Liaise with the Facilities team in conducting audits and managing product orders.

• Facilitate and support internal and external stakeholders in event planning and organisation.

• Liaise with our People & Culture team and other relevant teams during the onboarding process to ensure it runs smoothly and be a welcoming point of reference for new starters.

(Please note that this list is not exhaustive)

• Excellent communication, organisational, and problem-solving skills.

• Proactive, adaptable, and a strong team player.

• Friendly, professional, and calm under pressure.

• Proficient in Microsoft Office with a willingness to learn new systems.

You may not meet every single desired requirement listed under "the right candidate" section . If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access. 

• Company pension scheme. 

• Bonus scheme. 

• 25 days of annual leave allowance that increases with years served (excluding bank holidays). 

• Private Healthcare. 

• Access to Spill, our mental health support partner. 

• Cycle to work scheme.  

• Vitality Healthcare. 

• Half price Virgin Active Membership. 

• Free eye test. 

• Travel loan. 

• Employee Share Scheme  

• Hastee app, to help manage your salary and finances. 

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.  

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. 

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.