Business Analyst

Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.

At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.  

We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.  

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.

Our CIO is seeking a strong generalist to help with the day‑to‑day project‑management and product‑coordination aspects of a lean software & automation engineering team. This is a high‑impact role with real responsibility and room for growth. As in any small but growing business, you’ll be expected to muck‑in and take on the mundane as well as the exciting—we don’t have layers of support functions, and that’s exactly what makes the work varied and rewarding.

You will sit at the intersection of business, technology and operations: gathering requirements from non‑technical stakeholders, translating them into user stories, helping the engineers plan sprints, tracking delivery, and measuring outcomes. Over time you’ll build a complete understanding of the software‑development lifecycle, automation tooling, and product‑management practices—ideal preparation for a future career as a Product Manager, Project Manager or Software Engineer.

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• Assist the Head of Software & Automation in delivering software‑engineering and system‑integration projects, ensuring alignment between Software Engineering leadership, delivery teams, and other internal stakeholders.
• Serve as the primary point of contact on assigned projects, providing clear, timely communication and frequent updates via various communication channels.
• Drive innovation and structured problem‑solving in high‑stakes scenarios, with a genuine desire to understand the underlying requirements before proposing solutions.
• Map current processes, identify automation opportunities (RPA, low‑code, AI) and prepare concise option papers with cost‑benefit analysis.
• Coordinate user‑acceptance testing, release notes, training and documentation activities to ensure smooth deployment and adoption.
• Contribute to a culture of high performance, continuous improvement and radical transparency within the team.

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• You have a strong generalist toolkit (problem-solving, excel modelling, communications, project management, research & analysis).

• You have a deep technical curiosity, driven to understand both the “why” and the “how” with a passion for AI, coding, and automation to boost efficiency and spark innovation.

• You have exceptional leadership and communication skills, with a proven ability to engage and align both technical and non-technical stakeholders across all levels of the business to drive results.

• You are an analytical and a strategic thinker paired with a hands-on, detail-oriented approach to problem solving.

• You are resilient and adaptable and able to work in a high-pressure, fast-paced environment.

You may not meet every single desired requirement listed under "the right candidate" section . If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access. 

• Company pension scheme. 

• Bonus scheme. 

• 25 days of annual leave allowance that increases with years served (excluding bank holidays). 

• Private Healthcare. 

• Access to Spill, our mental health support partner. 

• Cycle to work scheme.  

• Vitality Healthcare. 

• Half price Virgin Active Membership. 

• Free eye test. 

• Travel loan. 

• Employee Share Scheme  

• Hastee app, to help manage your salary and finances. 

We aim to be an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.  

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.  

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