Account Manager (Connected Buildings)

Vorboss is building London’s next-generation, business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond) and we’re on the hunt for smart, talented people to join us. At Vorboss, we do the right thing - no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.

We’re proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust.

We’re looking for a motivated Account Manager to grow revenue across the Vorboss portfolio of connected buildings.

This is a hybrid role combining account management and business development, with an initial focus on business development to grow your customer base during the first year.

You’ll manage a portfolio of London buildings already connected to the Vorboss network, working closely with building owners, operators, and managers to position Vorboss as the preferred managed service provider for those sites.

As the Business Development team adds more connected buildings, your portfolio and your opportunity will grow.

• Manage and grow a portfolio of Vorboss-connected commercial buildings.

• Build relationships with key stakeholders: landlords, building managers, and operators.

• Proactively sell Vorboss managed services, including:

       - Internet connectivity and bandwidth

        - Managed LAN / Wi-Fi

        - Cybersecurity

        - Microsoft licensing

        - First-line IT support

• Drive adoption of these services through a mix of:

        - On-site visits and events

        - Targeted email and phone outreach

        - Collaboration with building management and agents

• Own and deliver a revenue target for your building portfolio.

• Partner with the Business Development team to support activation of newly connected buildings.

• Keep detailed, accurate account records and pipeline updates in CRM.

• Provide insight and feedback to the wider Commercial and Product teams on customer needs and opportunities.

• Proven success selling managed IT or connectivity services (e.g. ISPs, MSPs, telco, SaaS).

• Sector exposure: Experience selling into commercial property / real estate clients is a plus.

• Commercial drive: Target-driven with a track record of hitting or exceeding revenue goals.

• Relationship builder: Confident engaging C-suite stakeholders, FM teams, and building managers.

• Communicator: Excellent written and verbal communication; strong presentation and follow-up skills.

• Multi-channel operator: Comfortable combining digital outreach, calls, and in-person visits to build pipeline.

• Curious and coachable: Keen to learn the Vorboss proposition and apply training to real customer outcomes.

• We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.  

• Employee Share Plan

• Company pension scheme. 

• Bonus scheme. 

• 25 days of annual leave allowance that increases with years served (excluding bank holidays). 

• Private Healthcare. 

• Life assurance.

• Income Protection.

• Access to Spill, our mental health support partner. 

• Cycle to work scheme.  

• Half price gym memberships through the healthcare provider. 

• Free eye test. 

• Travel loan. 

• Hastee app, to help manage your salary and finances. 

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.