Highlights
Seamless connection helps fuel Represent Recruitment’s global success
Based in London, Represent Recruitment places top creative talent in roles worldwide. Founded by Mike Radcliffe, their team of industry experts - self-confessed ‘design geeks’ - are passionate about what they do and largely originated from the design industry. This dedication has helped Represent thrive through changing markets for over 20 years, supporting everything from UK startups to enterprise tech firms in California.
The constraints of poor connectivity
Despite being a leading agency, Represent’s office relied on 5G and standard broadband, which proved unreliable - especially for client calls and cloud-based work.
Virtual client meetings were slow, and glitchy internet disrupted video calls, affecting relationships, especially those overseas.
Cloud-based tools needed to be accessible in an instant. Employees were frustrated with the inefficiencies and this only increased after the global pandemic. Teams often worked from home to avoid connectivity disruptions, which was far from ideal for such a collaborative business.
No more network nightmares
Frustrated by poor service and not ever being able to speak to a human, Mike bought Represent out of a costly contract, only to face new issues with their next provider.
When Mike talked to the Vorboss team, he was very clear about his needs, and we were more than happy to help. We worked directly with the landlord to install the infrastructure which included an abseil installation down the building. We quite literally went over and above for this one!
From bottleneck to breakthrough
Since upgrading to Vorboss, Represent has seen a complete transformation:
With a trustworthy connectivity partner, Represent can now focus on what they do best - connecting top creative talent with leading businesses without the stress of an unreliable internet connection.
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If you’ve ever picked up a parcel from a locker at your local supermarket or petrol station, chances are you’ve used InPost. Founded in Poland and now operating across nine countries, they’re a leader in logistics solutions for the e-commerce industry in Europe.
Preparing for the move
The team knew that moving offices and switching internet providers can bring unexpected hurdles, so finding a partner who could provide dependable service and simplify the installation process was essential.
Q4 is crunch time, with businesses pushing hard to hit year-end targets. But nothing slows momentum like lagging connectivity. For teams, that often run across hybrid setups using cloud apps, this often means slow file transfers, dropped video calls, and frustrated employees trying to get work done. Every minute of downtime is a minute of lost productivity.
The hidden cost of downtime
Our Reliability and Compensation Report shows that 51% of UK fixed business connectivity customers report experiencing an outage annually, and nearly 1 in 5 have more than three outages.
These disruptions cost the average business around £11,000 in lost output.
Even worse, over 60% of those affected didn’t receive any compensation, either because claiming it wasn’t worth the effort or they didn’t expect to get anything back. So, while cheaper connections might look appealing on paper, they carry hidden operational costs that far outweigh any upfront savings.
How bandwidth directly impacts productivity
As more teams use AI-driven tools to speed-up tasks, poor connectivity becomes counteractive. These tools rely on fast, stable bandwidth to process and return results in real time. When responses lag, workflows slow, and the efficiency gains AI is designed to provide are reduced.
Most businesses only realise their network limits when they need it most, Q4 is the perfect example! Yet many teams have simply learned to put up with it. After years of slow uploads and dropped calls, it’s easy to accept that’s just how things are. But it doesn’t have to be that way. There is a choice, and switching to a more reliable connection is simpler than most realise (to us, anyway).
Fix problems now before they get worse
Addressing performance issues now ensures your team finishes the year strong and starts the next one even stronger. With reliable bandwidth, files transfer instantly, video calls stay clear, and systems remain responsive, so your team can focus on what really counts, getting work done.
Even if everything seems fine today, your team’s bandwidth demands are growing rapidly. Nielsen’s Law shows that high-end users’ network speeds increase by roughly 50% each year, so now’s the time to check whether your current contract can support the upgrades your team will need to avoid future slowdowns.
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