Technical Pre-Sales

London, UK
Employment type
Permanent / Full-Time
Remote working
On Site / Office

Role Overview

This role will be responsible for helping the Sales Team close enterprise prospects. You will have a market-leading product – our next-generation fibre network – and cutting-edge technology to help you achieve our businesses goals. You will be working directly with the Head of Sales and other key stakeholders across the business, such as our Head of Marketing, Customer Success Managers, and the Product, Planning, and Installation teams.

Key Responsibilities:

Including, but not limited to:

• Managing allocated caseloads to ensure successful delivery for both clients and Sales Team colleagues.

• Supporting the day-to-day deliverables of the Sales Team, including answering Account Managers’ and Solution Consultant enquiries, as well as requests relating to document amendments, diagram updates and quotation approvals.

• Helping the Sales Team identify technical discrepancies in current solutions, bandwidths, end-of-life equipment, and inactive services.

• Assisting the Sales Team with new opportunities, both technically and commercially.

• Attending customer meetings with Sales Account Managers and proactively taking part in customer conference calls.

• Working with the Sales Team to respond to tenders (RFI/RFP).

• Building close working relationships with the Product Management, Sales and Engineering teams.

• Being a team player in assisting with the smooth running of the Sales Team.

• Improve the technical and commercial sales material (presentations, proposals, etc.)

• Become a trusted technical partner for our customers

• Understand technical objections, and develop strategies to resolve technical blockers during the sales process

Skills & Experience:

• Experience working in a fast-paced B2B sales environment (telecoms preferred).

• Experience with high-level customer service

• Solution architecture experience in pre-sales preferred

• A positive attitude and great work ethic.

• Experience of working with CRM systems and sales tools, preferably Salesforce and Outreach.

• I.T. literacy.

• The ability to articulate complex ideas to a range of audiences.

• An ability to prioritise workloads and meet tight deadlines and targets (including weekly and monthly KPIs).

• An ability to work cross-functionally and influence decision-making with senior-level audiences.

• Take personal responsibility to meet commitments and actively seek additional responsibility.

• Teamwork skills.

• Commercial-driven and analytical mindset

• Ability to create solutions and to challenge the status quo towards customers and prospects

• Good communication skills to be able to speak to a variety of stakeholders and peers.

• Fluent in English (both written and verbal).

Diversity, Inclusion and Equal Opportunities

We aim to be an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.

Specific Requirements